Contact Us
Got a question about one of our reviews, a suggestion for a casino we should look at, or feedback on how we can do better? We're here for all of it. The team behind Online Casinos reads every message and aims to respond to genuine enquiries within 48 hours.
Get in Touch
The quickest way to reach us is by email. Whether you're asking about a specific casino listing, querying how we rate and rank our recommended sites, or flagging something that looks out of date, drop us a line at [email protected] and we'll get back to you as soon as we can.
What We Can Help With
- Review questions — if something in one of our write-ups doesn't match your experience at a site, let us know. Reader insight keeps our research sharp.
- Suggesting a casino — if you've come across a non GamStop casino that accepts PayPal and think it deserves a look, tell us about it. We can't guarantee coverage, but every suggestion is read.
- Corrections — bonus terms, payment methods and withdrawal times change. If you spot something that's no longer accurate, we want to fix it.
- General feedback — thoughts on the site, the layout, or the way we explain things are all welcome.
- Press and partnership enquiries — if you represent a brand and want to discuss how we work, email is the right route.
What We Can't Help With
We are an independent comparison and review site. We don't operate any of the casinos listed on this site, and we have no access to player accounts, balances or support tickets. For account-specific issues — withdrawals, verification, bonuses — you'll need to contact the casino directly through its own support channel.
If you're looking for support around gambling habits, our responsible gambling page has information on the tools and organisations available to you in the UK.
Response Times
We aim to reply to all messages within 48 hours on working days. During busy periods it may take a little longer, but every message gets read. If you haven't heard back after three working days, it's worth checking your spam folder before sending a follow-up.
About This Site
Online Casinos is an independent comparison site covering online casinos that operate outside the GamStop self-exclusion scheme. We research and verify the casinos we list — checking licensing, payment options, bonus terms and player protections — and we update our content regularly. Commission from referrals may be earned, but it does not influence how we rank or rate any site. You can read more on our about us page or browse our full casino listings.
All content on this site is intended for readers aged 18 and over. 18+